Team Leader Customer Experience Support
Maintain high Service Quality Assurance of the branches as measured by Net promoters score , Dormancy , adherence to complaints handling policy & Account Utilization
Quality Assurance Officer
We're looking for a Call Center Quality Assurance (QA) Officer to assess the quality of the performance of our call center agents. The QA will monitor outbound calls to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures.
Customer Service Executives
Sheer Logic Management Consultants is seeking to engage dynamic individuals for Customer Service Executives position for one of our clients to be located in the following regions: Towns: Narok, Nanyuki, Bondo, Kisii, Kitengela, Machakos, Migori, Luanda
Front Office Executive – Salon & Spa
Our client is a high-end salon and spa located in Donholm. They seek to hire a highly efficient Front Office Executive who will be in charge of the day to day coordination of the clients and ensure a smooth running of the salon and spa.
Customer Service Officer
We currently have an exciting career opportunity for Customer Service Officer, Jubilee Life Insurance Limited. The position holder will report to the Assistant Manager –Customer Service and will be based at Head Office in Nairobi.
Customer Service Representative
Our client is an upcoming Dry cleaning company with over 7 branches in Kenya. They seek to hire a well experienced Customer Service Representative who will be responsible for receiving items for laundry at the shop, tag, invoice and receive payments for the items to be laundered.
Customer Success Trainee
Kwara is looking for a driven, hardworking trainee to join our Customer Success Team. You will ensure our clients go live on our digital banking platform, are trained on how to use it and are able to grow their business with Kwara.
Customer Engagement Officer
We’re looking to add customer-oriented, analytical people to our Customer Engagement team. You’ll be motivated by building relationships with a portfolio of long-term customers – whether they are hustling in Gikomba or running a major supermarket. You’ll take pride in keeping everyone’s accounts in order – making sure the dozens of clients you manage are fully stocked while keeping on top of their account payments.
Customer Solution Representative, Kenya at Exinity
We are looking for people who are passionate about making a strong contribution to Exinity Group’s growth in the southern region of Nigeria to join our team. The Customer Solutions Representative will be responsible for all clients ensuring on-going support and value throughout the client journey cycle (registration, deposit, trading, withdrawals, client training etc.) using soft selling skills.