Contact Center Agent

At ICEA LION Group we seek to recruit qualified candidates for the position of Contact Center Agent. The position holder will be responsible for handling customer engagement and interactions that come through the contact centre as per the set customer experience standards.

customer service nairobi Apr/06/2022

Customer Care Representative - Casual.

BURN is looking for an exceptional, efficient customer care representative – casual, to fill a parttime role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management

customer service nairobi Mar/06/2022

Customer Care Executive

We are seeking to hire an efficient customer service executive who will handle customer inquiries act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

customer service nairobi Jan/09/2022

Customer Experience Supervisor

We are looking for an experienced Customer Experience Supervisor who will be responsible for leading, coordinating, directing, and motivating the customer experience team to deliver a world-class customer experience to Twiga customers.

customer service nairobi Nov/17/2021

Customer Service Executive

Our client is a leading Credit Management Firm providing complete debt recovery solutions in Kenya and the larger East African region. They seek to hire Customer Service Executive who will be tasked with handling all Customer Care interactions by providing consistent standards of service to Client and ensuring customer satisfaction

customer service nairobi Aug/24/2021

Team Leader Customer Experience Support

Maintain high Service Quality Assurance of the branches as measured by Net promoters score , Dormancy , adherence to complaints handling policy & Account Utilization

customer service nairobi Jul/27/2021

Quality Assurance Officer

We're looking for a Call Center Quality Assurance (QA) Officer to assess the quality of the performance of our call center agents. The QA will monitor outbound calls to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures.

customer service nairobi Jul/27/2021

Customer Service Executives

Sheer Logic Management Consultants is seeking to engage dynamic individuals for Customer Service Executives position for one of our clients to be located in the following regions: Towns: Narok, Nanyuki, Bondo, Kisii, Kitengela, Machakos, Migori, Luanda

customer service nairobi Jun/28/2021

Front Office Executive – Salon & Spa

Our client is a high-end salon and spa located in Donholm. They seek to hire a highly efficient Front Office Executive who will be in charge of the day to day coordination of the clients and ensure a smooth running of the salon and spa.

customer service nairobi Jun/28/2021

Customer Service Officer

We currently have an exciting career opportunity for Customer Service Officer, Jubilee Life Insurance Limited. The position holder will report to the Assistant Manager –Customer Service and will be based at Head Office in Nairobi.

customer service nairobi Jun/23/2021

Customer Service Representative

Our client is an upcoming Dry cleaning company with over 7 branches in Kenya. They seek to hire a well experienced Customer Service Representative who will be responsible for receiving items for laundry at the shop, tag, invoice and receive payments for the items to be laundered.

customer service nairobi Jun/22/2021

Customer Success Trainee

Kwara is looking for a driven, hardworking trainee to join our Customer Success Team. You will ensure our clients go live on our digital banking platform, are trained on how to use it and are able to grow their business with Kwara.

customer service nairobi Jun/15/2021

Customer Engagement Officer

We’re looking to add customer-oriented, analytical people to our Customer Engagement team. You’ll be motivated by building relationships with a portfolio of long-term customers – whether they are hustling in Gikomba or running a major supermarket. You’ll take pride in keeping everyone’s accounts in order – making sure the dozens of clients you manage are fully stocked while keeping on top of their account payments.

customer service nairobi Apr/22/2021

Customer Solution Representative, Kenya at Exinity

We are looking for people who are passionate about making a strong contribution to Exinity Group’s growth in the southern region of Nigeria to join our team. The Customer Solutions Representative will be responsible for all clients ensuring on-going support and value throughout the client journey cycle (registration, deposit, trading, withdrawals, client training etc.) using soft selling skills.

customer service nairobi Apr/18/2021