Title: Service Centre Receptionist – Home Appliances,
Salary: 30 – 35k,
Our client is a market leader in home appliances in Kenya. They seek to hire a well-organized and customer-focused Service Centre Receptionist. The successful candidate will be tasked with receiving and assisting walk in customers as well as providing administrative support.
Checking the number of items going out with delivery notes and loading sheets.
Ensuring security of office records, equipment and documents
Answering incoming calls; taking messages and re-directing calls as required.
Dealing with email enquiries and replying to them in a timely manner.
Taking minutes when required.
Diary management and arranging appointments where applicable.
Data entry as directed.
General office management such as keeping stock of office supplies and place orders when necessary.
Create and update records and databases with personnel information, and other data.
Maintaining an accurate inventory of stocks and consolidate this into regular reports and presented to relevant parties.
Diploma/Degree in Business Related Course
At least 2- 3 years’ relevant experience in office administration.
Proficient computer skills, Advanced Excel proficiency is preferable
Strong communication and organizational skills
Ability to work with diverse personalities.
Ability to maintain high levels of integrity
Ability to handle pressure
Good planning and organizing skills
Kilimall serves a retail-customer base that continues to grow exponentially, offering products that span various categories designed to ensure optimum levels of convenience and customer satisfaction with the retail process; order delivery-tracking, dedicated customer service support and many other premium services.