Act as the MD’s first point of contact with people inside & outside the organization.
Liaise with Kenya Civil Aviation Authority on Operational matters including company and pilot’s licenses
Schedule pilots and staff training courses and keep the Accountable Manager (CEO)informed at all times
Oversee and participate in ground operations including dispatch and flight following
Handle company hotline 24/7
Preparing proposals and costings
Trouble shooting in general and working with the suppliers
Run errands and make purchases
Screening telephone calls, enquiries and requests, and handling them appropriately.
Organize and maintain the MD’s diary and make appointments.
Dealing with incoming correspondence.
Taking minutes, produce documents, reports and presentations.
Organize meetings and ensuring MD is well-prepared for meetings
Devise and maintain office systems, including data management, filing, etc.
Liaise with suppliers and keep an updated list of supplies needed and other staff.
Arranging travel and accommodation during business trips
Note important dates and events in the calendar
Checking and topping up MD office and personal supplies.
Assisting in other official or personal tasks and errands as they may be assigned
At least two years of experience in a similar role
Problem solver and solutions oriented
Excellent telephone etiquette
Good communication and interpersonal skills.
Good analytical, time management and reporting skills
Proficiency in Microsoft office
Self-driven and motivated with the ability to quickly execute tasks
Experience in the travel industry is a plus