Waiters & Waitresses

Date Posted: Nov. 2, 2022, 4:32 p.m.

Gap Recruitment Services

Job Description

Roles & Responsibilities

  • Serve food and drinks order.
  • Provide excellent customer service to guests.
  • Welcoming guests and escorting them to their tables.
  • Present the menu to the guests and provide detailed information especially on ingredients, or potential food allergies.
  • Offer menu recommendations upon request from the guest(s).
  • Inform guests on special offers.
  • Up-sell additional products.
  • Take accurate food and drinks order using the captain order and POS ordering software.
  • Prepare mis-en-place before the start of the shift by Arranging the waiter/waitress work station, including serviettes, cutlery, salt and pepper shakers, tabasco, ketchup bottles, tooth pick holders etc.
  • Arrange table settings and maintain a tidy and clean dining area.
  • Deliver checks and collect bill payments.
  • Carry dirty plates, glasses, and silverware to the kitchen for cleaning.
  • Meet with other restaurant staff to review daily specials, changes on the menu and service specifications for reservations.
  • Ensure that opening and closing duties are done in a timely manner.
  • Report to work as per the allocated shift.
  • Any other duties assigned from time to time.

Required Qualifications

  • Certificate in food and beverage sales and service.
  • Hospitality experience of at least 1 year in a busy environment.

Competencies & Interpersonal Skills

  • Excellent customer service skills
  • Good communication and listening skills.
  • Good interpersonal skills
  • Ability to work well and remain calm under pressure.
  • Interest in food and drinks.
  • High standards of personal hygiene and personal grooming.
  • Ability to multitask.

How To Apply

Interested and qualified candidates should make their applications to Gap Recruitement via the link Jobs at Gap Recruitement Services

Apply for this Job Now

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