Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO’s in various business sectors across Africa.
Our client, a leading wellness spa and gym is seeking to recruit a Business Development and Marketing Associate to be based in Karen, Nairobi. He/She will be responsible for enhancing members retention, improving service quality, conceptualizing marketing strategies for the business, gathering client feedback and promote business. The successful candidate must have a minimum of 4 years’ experience in as a business development and marketing associate. Ideal candidate must be eloquent, creative, fit, an excellent communicator and great at client relations. Passion for fitness is an added advantage.
Building and developing the quality of service from our fitness instructors.
Promoting business development and brand awareness.
Improve member experience by interacting and understanding our member base, systems and processes and use this to improve member retention.
Oversee all digital marketing and sales initiatives.
Gather customer feedback such as compliments and areas of improvement to be relayed to coaches and resolve member concerns as soon as they arise.
Maintain clean, neat, and safe studios and ensure group exercise equipment are well-maintained.
Build long term member participation and retention.
Design and oversee all aspects of digital marketing including our marketing database, email, and advertising campaigns.
Plan and manage social media platforms – Instagram, Facebook, TripAdvisor, Google etc. by curating helpful content and resources our clients can use to make informed buying decisions.
Prepare accurate reports on marketing campaign’s overall performance to give insight into the effectiveness of our marketing strategy.
Bachelor’s degree in marketing or relevant field.
Able to work professionally, collaboratively, and cross-functionally.
Must a minimum of 4 years’ experience in as a business development and marketing associate.
Must be eloquent, creative, fit, an excellent communicator and great at client relations
Must have in-depth knowledge of various social media platforms, best practices, and website analytics.
Passion for fitness is an added advantage.