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Job Description

Brief Description        

To identify processautomation opportunities and provide strategic business analysis services tobusiness partners. Work closely with the business process owners to gainin-depth understanding of customer’s business strategy, processes, services,roadmap and the context in which the business operates. Understand thedocumenting capabilities needed to address business challenges.

Detailed Description        
Planning

Develop and plan own daily and monthly activities and those of the business stakeholders related to IT automation and business process review.

Analyze business operations to understand their strengths and weaknesses to determine opportunities for improvements.

Conduct research on software and hardware products to justify recommendations and to support purchasing efforts.

Business Requirements

Lead the assessment of business needs utilizing a structured requirements process (gathering, analysing, documenting, and managing changes to prioritize immediate business needs and recommends options, risks and costs vs. benefits.

Lead development and communicate business requirements and functional specificationsfor the design and implementation of business solutions.

Business Case Development

Responsible for the development of the business case and perform cost benefit and return on investment analysis for proposed systems to aid management in making implementation decisions.

Make design decisions related to the capacity to automate. Decide on the extent to which business processes can be automated within time, scope and budget.

Assess the risks of various solutions and prioritize competing business demands

Obtainkey inputs from Solutions architecture teams and identifies solutioninterdependencies

Support Project Implementation

Collaborate with IT Project managers in the planning, design, development and deployment of new applications and enhancements to existing applications.

Perform in-depth tests, including end-user reviews, for modified and new systems

Business Partnership

Provide on-going support to requirements changes and enhancements on IT system during system maintenance period

Proactively resolve IT customer satisfaction issues.

Constantly look out for ways to improve business practices and efficiencies.

Resolve Business Process automation problems, arising from manual to automatic migration.

Manage ongoing relationship with business partners to drive satisfaction with IT.

Job Requirements        

Bachelor’s degree in technical field

Certification in Business Analysis e.g., CBAP

Demonstrated ability to communicate in both verbal and written communication

Demonstrated analytical skills, process analysis and documentation

Experience conducting cost/benefit analysis

Ability to prioritize requirements and create prototypes and mock-ups

Familiarity with general business functions

Critical thinking and problem-solving proficiency

Minimum 3 years’ experience in Business Analysis or, 5 years’ experience in Applications Development

Additional Details        

Extensive experience at producing portfolio road maps, project initiation documents and business requirements documents for specific business areas and IT enabled projects.

Extensive experience managing the traceability of requirements through the project life cycle.

Hands on project management experience and delivery of IT enabled projects end to end

Deep experience managing IT sourcing processes from market to contract approval

Hands on experience in writing business cases.

External End Date        05-Oct-2023

How To Apply

Interested and qualified candidates should make their applications to Kenya Airways via the link, Jobs at Kenya Airways

Kenya Airways is an equal opportunity employer.

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