The Sales Team Leader for the Field Sales Team plays a critical role in driving revenue growth by supervising a team of dynamic sales agents in the field. This role involves providing support strategic direction, coaching, and support to ensure the sales team meets and exceeds their targets.
Lead, inspire, and guide a team of sales agents to achieve individual and team sales quotas and objectives.
Support in implementing strategies to drive sales performance, revenue growth, and market penetration.
Monitor and analyse sales metrics and KPIs to identify areas for improvement and take corrective actions as needed.
Share sales performance reports on a timely basis
Identify and celebrate sales excellence regularly
Conduct regular performance evaluations, one-on-one meetings, and provide constructive feedback to maximise individual and team effectiveness.
Drive utilisation of technology and APP usage by sales agents
Collaborate with the Sales Manager to develop and execute sales strategies that align with company goals and market trends.
Identify new business opportunities, target markets, and potential areas for expansion in coordination with the sales team.
Gather and share market intelligence, customer feedback, and competitor insights to help shape product development and sales strategies.
Stay up-to-date with industry trends and competitive landscape to make informed decisions.
Build and maintain strong relationships with key clients, partners, and stakeholders to enhance customer satisfaction and loyalty.
Address escalated customer concerns and inquiries promptly to ensure a positive customer experience.
Collaborate with marketing, product development, and other relevant departments to align sales strategies with broader business initiatives.
Share field insights with internal teams to contribute to the refinement of product offerings and market positioning.
Qualifications and Skills:
Proven experience 4 years in sales, with a track record of successfully supervising field sales teams.
Strong understanding of sales techniques, strategies, and market dynamics.
Excellent interpersonal and communication skills to motivate, influence, and collaborate effectively with team members and stakeholders.
Analytical mindset with the ability to interpret sales data and trends to drive decision-making.
Results-driven, self-motivated, and capable of thriving in a fast-paced, target-oriented environment.
Proficiency in using CRM software and sales management tools.
Ability to travel as needed to meet with sales agents and clients in the field.