Research and Design Lead

Date Posted: Jan. 26, 2023, 6:43 a.m.

Safaricom Kenya

Job Description

Brief Description

Reporting to the Research and Design Tech Lead, the position holder will be responsible for scouting, developing & testing prototypes & piloting, refining and adopting new technologies to solve current problems, improving operation efficiencies and to create new platforms that support new business opportunities. Working with partners, Project teams, Squads as well as virtual IT delivery teams to implement various projects and business deliverables. Break down complex requirements into simple trackable tasks. Be committed to high quality output and delivery on time.


Business Delivery:

Responsible for all Domain business projects by resourcing and leading virtual teams across IT

Responsible for delivering 95% of the projects on time

Responsible for ensuring project stability within max 48 hours

Ensure agile is implemented in at least 50% of the projects

Maintain an accurate registry of all business projects  with various statuses and ensure business teams are appraised at all times

Align with business product leads & PMO on project KPI’s, milestones and timelines


Attend business strategy meetings to ensure IT is aligned with business needs

Regular team and one-on-one engagements

Build the team skillset according to the fit for future program

Team performance management

Provide budget inputs for business solutions.

Attend BU strategy sessions

Weekly Delivery reporting to BU HoDs and Senior Managers on the status of their deliverables

Business Analysis:

Responsible for gathering, detailing and documenting all business requirements

Ensure sensible consensus is reached for all requirements/specifications and help business, IT, CXX, Revenue Assurance and test leads to have the same mutual understanding

Ensure test plans cover all aspects of Business Requirements and existing business rules

Solutions Design:

Responsible for Solutions Design to meet business requirements and non-functional requirements

Drive reuse on all technical and business functionality designed and no duplication of business components

Collaboratively oversee the development/configuration of solutions as per agreed designs

Provide solution architecture input into all new system tenders


Degree in Science/computer science/Engineering/Business related.

Strong business acumen and mindset

5+ years of technical experience in a busy IT development environment, 2 years of which must include experience in designing systems and solutions.

3+ years’ Experience in Technical Leadership of large IT projects

Team player who is skilled at building up and managing stakeholder relationships successfully

Ability to persuade stakeholders and to champion effective techniques through delivery

Ability to drive initiatives without any formal authority in an ambiguous environment

A curious and innovative mind that built things.

How To Apply

Interested and qualified candidates should make their applications through Safaricom's portal Safaricom Careers

Apply for this Job Now

Related Jobs

Kyosk Digital Services

Associate - IT Audit

Kyosk Digital Services careers, Kyosk Digital Services salaries. 2023 Job vacancies at Kyosk Digital Services for Associate - IT Audit in Kenya. Apply today.

ict & telecommunications Nairobi, Kenya Mar/01/2023

Quality Assurance Specialist

Britam careers, Britam salaries. 2023 Job vacancies at Britam for Quality Assurance Specialist in Kenya. Apply today.

ict & telecommunications Nairobi, Kenya Feb/13/2023
Corporate Staffing Services

Technical Consultant

Corporate Staffing Services careers, Corporate Staffing Services salaries. 2023 Job vacancies at Corporate Staffing Services for Technical Consultant in Kenya. Apply today.

ict & telecommunications Nairobi, Kenya Feb/09/2023
Safaricom Kenya

CVM Analyst – Financial Services

Safaricom Kenya careers, Safaricom Kenya salaries. 2023 Job vacancies at Safaricom Kenya for CVM Analyst – Financial Services in Kenya. Apply today.

ict & telecommunications Nairobi, Kenya Feb/02/2023