Operations Manager

Date Posted: March 27, 2021, 6:36 a.m.

Job Description

Our client, a medium sized, licensed Non-deposit-taking SACCO based in Nairobi is seeking to fill a vacant position of Operations Manager. 

Reporting to the CEO, the job requirements are:

Key Roles & Responsibilities

Develop credit and marketing departmental strategy, plans and budgets and monitor their implementation

Represent the CEO in meetings and advocacy forums and assume the CEO’s authority in the CEO’s absence

Facilitate the installation of documented processes and harmonize operating procedures to ensure maintenance of high levels of performance and accountability to goals, set objectives and targets

Conduct risk analysis and ensure implementation of the recommendations

Handling of members complains on credit issues so that they can be satisfied

Ensure accurate financial and procurement procedures

Controlling and directing functions of the credit department.

Management of the leave register

Monitoring marketing activities to provide management with relevant information



Degree in any of the following: Accounting, Finance, Commerce, Business Administration or a closely related discipline

A Master’s degree in a business related discipline is an added advantage

Advanced computer skills on MS Office, accounting software and ERP’s

At least 5 years’ experience in a similar position

Minimum of CPA I

Strong comprehension of ICT systems and technologies.

Good analytical and problem-solving skills and ability to handle a range of systems.

Ability to monitor control Policies, Standards and Procedures.

Ability to work independently and effectively under pressure and within tight deadlines 

Unquestionable Integrity and strong ethical standards


How To Apply

Interested and qualified candidates should make their applications via Co-operative bank's career portl using the link https://www.co-opbank.co.ke/careers/co-op-consultancy

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