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Job Description

Job Description

The incumbent will be run the daily administration issues at the Assessment Centre such as recording vehicles coming in and out of the assessment center, facilitating inspection of Mechanical parts and other admin and mechanical issues as per the standards of Service.

 

KEY TASKS AND RESPONSIBILITIES

Preparation of Assessment Center Status Reports

To inspect vehicles engine, mechanical /electrical and other damages accurately

Ensuring adequacy of stationery, refreshments in Assessment Centre

Keep a record of all the vehicles that are received and released from the Assessment Centre

Ensure all equipment are functioning correctly at the Centre

Develop and maintain procedural documentation e.g. service provider documentation, signed SOPs and SLAs

Test parts and systems to ensure that they are working properly where required

Follow a checklist to ensure that all critical parts are examined and recorded

Disassemble and reassemble parts where required

Carry out vehicle minor stripping to enable assessor to view all the damages

Explain to clients their motor problems and repairs done on the vehicles

Provide input to other areas i.e. client feedback/queries

Ensure proper disposal of scrap collected both at the Assessment Centre and dealerships

Garage surveillance

Manage TATs for assessors, parts suppliers and garages

 

SKILLS AND COMPETENCIES

Decision Making,

Telephone efficiency

Client Focus

Information & time Monitoring/Management

Stakeholders management Commitment

Team Orientation

Initiating Action

 

KNOWLEDGE & EXPERIENCE

Technical Knowledge-Mechanical

At least 1 years’ experience

Mechanical Related Certificate/Diploma

 

How To Apply

Interested and qualified candidates should submit their applications to Old Mutual via their career portal using the link Old Mutual Careers

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