Transmission Support Engineer

Date Posted: Nov. 7, 2021, 7:20 a.m.

Job Description

Job No: 005

The Transmission Support Engineer will form a part of a highly skilled group of technical and management experts who are responsible of the technical overview.  Fixed connectivity infrastructure as well as to support other business units with the utilization of the assets, he/she will provide support of the solution design and implementation of the carrier wholesale as well as planning and implementation of the infrastructure required to expand Kenya fixed infrastructure and MTN Global international connectivity.

Key responsibilities:

The candidate will be accountable to achieve the following objectives:

Manage the end to end solution implementation of L2VPN, L3VPN and SDH P2P or P2MP

Support on delivery of end-to-end wholesale capacity and managed network services (MPLS), both internationally and domestically within the OpCo

Support all capacity restoration in case of submarine or terrestrial cable cut

Implement work around solutions whilst permanent solutions are being negotiated to alleviate capacity bottleneck

Identify future capacity requirement spikes due to market changes and provide inputs to the capacity management team

Support the delivery of systems through 3rd parties

Support for Global Network expansion (links and infrastructure)

Provide various reports for wholesale to monitor the network and the services

Liaise with network and technology teams in OpCos to understand the fixed infrastructure landscape in the countries and support in the maintenance of the fixed asset register

Liaise with the GEBU SPOC and with the Enterprise business units to implement multi-country enterprise fixed line solutions

Ensure full customer satisfaction over the wholesale / solution delivery and support process


Role Deliverables

Deliver the best service support on Connectivity service

Analysis of the utilisation of the current connectivity infrastructure

Optimized the transmission network to ensure network resiliency

Follow and manage submarine and terrestrial cable roll out

Updated Opco implementation strategies

Operational presentation



Minimum 3 Year Academic Degree in (Engineering or Computer Science or Business Administration)

CCNA, CCNP or equivalent Associate and professional certification

PMP or equivalent Project Management certification (as advantage)

English, Swahili, and French (as advantage)



At least 5 years experiences in Telecommunications, with both planning and operational experience

At least 2 years experiences in fixed infrastructure and IP environment

Experience on OTN, WDM and SDH

Experience on Huawei transmission equipment (OSN)

Experience on Cisco and Huawei IP equipment (NE40)

Experience in multi-country network solutioning

Experience on technical specification and procurements processes 



Key business soft skills including but not limited to problem solving, information processing, analytical understanding of key industry trends, influencing and motivating team members

Data interpretation, quality focus, continuous improvement, keen to innovation and research and development, risk management and reporting skills

Strong communication skills

Highly client driven interactions

How To Apply

Qualified candidates are invited to send their applications and detailed CV, including qualifications, experience, present position and current remuneration.

The forwarding e-mail and cover letter must clearly indicate the job title on the subject line.

Send your application to  [email protected]

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