Job No: 005
The Transmission Support Engineer will form a part of a highly skilled group of technical and management experts who are responsible of the technical overview. Fixed connectivity infrastructure as well as to support other business units with the utilization of the assets, he/she will provide support of the solution design and implementation of the carrier wholesale as well as planning and implementation of the infrastructure required to expand Kenya fixed infrastructure and MTN Global international connectivity.
The candidate will be accountable to achieve the following objectives:
Manage the end to end solution implementation of L2VPN, L3VPN and SDH P2P or P2MP
Support on delivery of end-to-end wholesale capacity and managed network services (MPLS), both internationally and domestically within the OpCo
Support all capacity restoration in case of submarine or terrestrial cable cut
Implement work around solutions whilst permanent solutions are being negotiated to alleviate capacity bottleneck
Identify future capacity requirement spikes due to market changes and provide inputs to the capacity management team
Support the delivery of systems through 3rd parties
Support for Global Network expansion (links and infrastructure)
Provide various reports for wholesale to monitor the network and the services
Liaise with network and technology teams in OpCos to understand the fixed infrastructure landscape in the countries and support in the maintenance of the fixed asset register
Liaise with the GEBU SPOC and with the Enterprise business units to implement multi-country enterprise fixed line solutions
Ensure full customer satisfaction over the wholesale / solution delivery and support process
Deliver the best service support on Connectivity service
Analysis of the utilisation of the current connectivity infrastructure
Optimized the transmission network to ensure network resiliency
Follow and manage submarine and terrestrial cable roll out
Updated Opco implementation strategies
Minimum 3 Year Academic Degree in (Engineering or Computer Science or Business Administration)
CCNA, CCNP or equivalent Associate and professional certification
PMP or equivalent Project Management certification (as advantage)
English, Swahili, and French (as advantage)
At least 5 years experiences in Telecommunications, with both planning and operational experience
At least 2 years experiences in fixed infrastructure and IP environment
Experience on OTN, WDM and SDH
Experience on Huawei transmission equipment (OSN)
Experience on Cisco and Huawei IP equipment (NE40)
Experience in multi-country network solutioning
Experience on technical specification and procurements processes
Key business soft skills including but not limited to problem solving, information processing, analytical understanding of key industry trends, influencing and motivating team members
Data interpretation, quality focus, continuous improvement, keen to innovation and research and development, risk management and reporting skills
Strong communication skills
Highly client driven interactions
Qualified candidates are invited to send their applications and detailed CV, including qualifications, experience, present position and current remuneration.
The forwarding e-mail and cover letter must clearly indicate the job title on the subject line.
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