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Job Description

Job Purpose:

Support Delivery of expected Retail Lubes Volume, Grow sell-out of lubes at station, Enhance clean, Hygienic and bright stations/service bays, execute lubes marketing initiatives to improve sell out, maintain and develop strong customer relationships, whilst at same time adopting defend and growth strategies.

Principal Accountabilities:

Sales

Ensure Site meets Monthly Target for their Lubes Volume.

Ensure LPG targets are met per site

Increase Lubricants Sales through retention and recruitment of new customers at assigned sites.

Push for LPG Sell-out and recruit new customers

Push to grow LPG sales to increase our market share

Ensure Lubes sales record and OE elements (AVA) compliance at 100%. Through recording, Observing and analysing site’s Lubricant sales (Especially high turnover SKUs) Weekly

Build rapport & maintain good relationship with all customers and TMs

Contributes to Sites success by meeting Lubricant Sales Goals

Market monitoring and Intelligence – Maintain database of the market size, competitors and market shares. Provide regular market intelligence such as pricing, new customers, competitor activities etc.

Defend business from competition by working along with OS to aggressively follow-up on site lubes prospects around the station to make purchase. And Identifying specific site lubricant sales opportunities and following through in assisting stations to acquire such customers

Ensuring Retail sites compliance with lubes stocks availability, visibility and active selling (AVA). Carry out regular equipment audits at customer sites and advise / take timely remedial action. Liaise with Engineering where necessary on equipment installations, maintenance and other technical requirements.

Make sure LPG cages are well merchandised, Branded and price well displayed

Monitor LPG stocks at stations to avoid stock-outs

Monitor Cylinder Float holding per sites

Conduct Basic trainings to OS on product knowledge

Clean, Hygienic and Bright site

Enhance Clean, Hygienic and safe site by ensuring CSAs/OS/mechanics/Qms have complied with proper PPE & Clean uniform

Conducting site Audits through check lists to ensure clean and bright standards at sites are adhered to

Ensure proper merchandising of MDUs, cleanliness of service bays, and good housekeeping at service bay

Marketing

Ensure proper execution of customer value propositions (CVPs) for initiatives such as VRPT (Vivo Retailer Portal Tool), Service Bay/Motorbike booth Operations and Pitstop/free checks execution at forecourts

Continuously Execute Marketing initiative to improve sell out (AVA agenda, Cheki Mbele initiative) etc.

HSSE

Undertake service bay HSSE and Cleanliness audit at each site visit.

Do TNT/PI reporting for service bay/Customer Champions staff

Requirements

Job Knowledge, Skills & Experiences:

University Graduate in Business or technical related fields

Experience in customer account/relationship management, sales, negotiation, and business analysis.

Results driven, with sound business and commercial acumen

Good team Player, with ability to provide solutions that are creative and innovative

Market/Competitive Analysis

HSSE

Competencies :

Technical Skills

Knowledge of Lubricants

Knowledge of product specification

Under Bonnet diagnostic techniques

Customer Value Propositions:

Stock management techniques

Mastery of HSSE rules

Operational Skills

Active Contributions in promotions and products launches

Respect of work standards

Ability to communicate with clients’/site staff/VE staff

Relationship Skills

Capacity for sales (Active sales)

The ability to work with site teams

How To Apply

Interested and qualified candidates should make their applications to Vivo Energy via the link Jobs at Vivo Energy

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