Ensure provision of high quality laboratory diagnostic services in the clinic as defined by Avenue Healthcare’s policies, protocols,procedures and standards.
Ensure that the clinic has the necessary equipment and ensure that theyare in good working condition and submit a monthly equipment statusreport to the Branch Manager.
Timely and accurate billing of laboratory services.
Do monthly stock takes of lab supplies and submit a stock take and shortexpiry report to the Branch Manager
Timely ordering and receiving of stock from the lab store to preventstock outs
Proper storage of lab supplies.
Ensure that Avenue corporate governance policies are adhered to.
Prevent, detect and report any fraud or criminal activity
Fully implement audit recommendations and attain satisfactory ratings insubsequent audits
Review and act on quality indicator reports (IQC &EQA)
Follow laid down Lab Board approved rules for medical lab professionand adhere to Government and respective professional standards of careand treatment of patients.
Ensure timely response to emergencies.
Carrying out tests based on outlined SOPs & policies.
Ensure all sentinel incidents/events are recorded and reported to theBranch Manager within 24 hours using the provided tools.
Ensure that the fridge temperatures and ambient temperature andhumidity are charted twice daily and any error reported to the BranchManager.
Ensure timely escalation of any urgent out of stock items to thelaboratory store.
Ensure that any issue pertaining quality is escalated to the Lab QualityManager.
Maintain and enforce infection control standards when carrying out labtests.
There is proper disposal of medical waste
Equipment and other laboratory surfaces are properly disinfected withthe right disinfectants
Ensure client satisfaction through high quality of service, effectivecommunication, prompt feedback and escalation of any unresolvedissues to the Branch Manager.
Maintain patient privacy and confidentiality at all times.
Ensure adequate knowledge of all Avenue policies, procedures andsystems as outlined in the HRMIS.
Prevention of lab related errors by following the laid down policies andprocedures on sample handling during pre-analytical, analytical and postanalytical phases of testing.
Any other duty as assigned by your immediate supervisor in line with thejob description
A Degree/Diploma in Medical laboratory Sciences or related disciplines
Minimum of 5 years experience
A Valid practicing license from KMLTTB
Organizational awareness and detail-oriented