Commercial Analyst

Date Posted: June 22, 2021, 6:04 a.m.

Job Description

Your Work-life Opportunity

The way we manage our company is built on the belief that by giving a WOW service to our clients, we will be able to change the delivery market. How are we doing it? By paying attention to all the details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivering their products in less than 60 mins. As an Account Manager of long tail, you will play a key role in the Glovo Account management team. You will be directly responsible for impacting all the long tail partners to make them grow, sell assets and improve user UX.


Be a Part Of a Team Where You Will

Optimize Glovo visibility in our partners through marketing actions and our marketing kits

Improve operational efficiency of our partners by making sure we always deliver the best service to our customer

Maintain good relationship between Glovo and our partners

Forecast and track key account metrics

Draw and execute plans to make the portfolio grow through promos and marketing activations, selling positioning assets

Understand motives of inactive partners and churn and make plans to improve MoM

Define processes to scale promos through LT partner

Review and propose partner communications

Raise product requests to improve partners UX and scalability. Identify tech features improvements and give proactive feedback to HQ.

Identify new assets to sell to the long tail partners and implement the whole process.

Work on improving Kpis for the long tail partners through comms, tech releases, new features implementation, and different analysis and tests


You Have

Customer Service or Business Consultancy

Preferably experience in FMCG, food-hospitality or on-demand delivery industry

Effective English written and communication skills

Good communication skills

Determined to get things done: no job is too big or too small

Organized and detail-oriented

Problem solver, data-driven with an analytical approach

Great interpersonal skills

Comfortable working in a high growth and high-performance start-up with a fast pace


Experience Our Glovo Life Benefits

Enticing Phantom Shares plan

Comprehensive Private Health Insurance

Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)

Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!

Flexible working environment


What You’ll Find When Working At Glovo

Gas: We work hard with energy and passion for what we do.

Care: We act in the best interest of a sustainable future.

Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.

Stay Humble: We embrace mistakes and feedback to learn from them.



How To Apply

Interested and qualified candidates should make their applications to Glovo via the link Jobs at Glovo Kenya

Apply for this Job Now

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