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Job Description

Title: E-Commerce Executive – Home Appliances,

Industry: Electronics,

Salary: Competitive

Location: Nairobi,

Our client is a market leader in home appliances in Kenya. They seek to hire a creative and result oriented E-Commerce Manager who will be tasked with spearheading the company’s e-commerce strategy.

 

Responsibilities

Devising strategies that harness sales-related insights, prevailing standards, to encourage sales in the online store.

Creating frameworks that transform social media sites into highly profitable platforms.

Perform Data analysis and SOI

Continually drive improvements in the user experience and customer journey across all online touch points, in order to drive conversion rate optimization and revenue

Work with external agencies to provide SEO analysis and recommendations.

Ensuring that payment options and promotional tabs are configured correctly.

Collaborating with appropriate stakeholders to ensure the rollout of website changes.

Inspecting and uploading customers’ product reviews.

Monitoring website traffic and customer reviews to gauge responses to site updates.

Analyzing sales-related data to predict future sales and concomitant stock requirements.

Act as primary point of contact for online and mail order customers, answering phone and email enquiries, resolving complaints

 

Qualifications

Degree in Marketing Management, Business and Information systems

At least 3 years’ experience as an e-commerce manager.

Demonstrable track record of devising sales-enhancing strategies.

Sound knowledge of prevailing procedures and techniques in e-commerce.

Ability to tackle the demands of ever-evolving technological implements with ease.

 

How To Apply

If you are up to the challenge, possess the necessary qualification and experience; kindly send your CV only quoting the job title on the email subject to [email protected] or [email protected]

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