Overall Purpose: The Field Officer responds to assigned installation, decommission, support tickets and maintenance of customer link tasks.
The core Responsibilities of the Field Engineer is executing Installation/Decommission/Maintenance/Support activities for BTN by following the recommended procedures and quality guidelines to achieve the target outcomes.
Key Measures of Performance
Attend 95% of all assigned tickets within SLA
100% documentation of assigned & completed tickets/sites
Achieve Net Promoter Score of 95% and above for all assigned tickets
Maintain 100% OHS compliance during attendance of All sites assigned
Maintain 100% adherence to non-negotiable standards while in attendance of all tickets assigned.
Bachelor’s degree in Electrical Engineering, Telecommunications Engineering, IT or equivalent domain.
Practical knowledge of wireless technologies, optical fiber network, troubleshooting & maintenance.
Certification in any industry standards desirable
Health & Safety Training and certification is an added advantage
Work At Height Training is an added advantage
Ability to read and interpret documents such as safety rules, designs, operating and maintenance instructions and procedure manuals.
Interested and qualified candidates should make their applications to Baran Telecom Networks via the link https://btn-solutions.zohorecruit.com/jobs/CareersApply for this Job Now