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Job Description

Brief Description        

Organize, conduct &evaluate training & development programmes to enhance organizational andindividual performance of operational personnel and commercial customers

Detailed Description        

Develop and review baggage handling training program for conformance to industry standards and regulations

Conduct a training needs analysis to address training gaps

Develop a training schedule to facilitate effective planning of programmes

Liaise with relevant stakeholders to enable smooth coordination of training

Conduct training programs in accordance with the approved syllabi\curriculum to ensure staff gain knowledge and the skills to perform their roles

Prepare administer, mark examination and communicate results

Prepare reports on all trainings conducted to enable continuous evaluation of programmes and facilitate decision making

Submit training records that are complete and accurate within the stipulated timelines

Monitor and evaluate implementation of training to ensure effective transfer of skills and identify further training needs to continuously improve performance (level 3)

Organize training logistics including learning materials and venue arrangements

Issue certificates/transcripts to qualified participants to ensure compliance with KQ Standards and procedures

Deliver commercial training programs to contribute to the achievement of revenue generation

Maintain competency qualification and where required, certified in both the subject matter required to deliver

Support in the review of operational manuals to ensure compliance with regulatory requirements, industry standards and company training standards within operational areas

Act as a subject matter expert for the business with regards to baggage handling and world tracer issues

Create a learning culture by always engaging learners and managers.

Job Requirements        

Bachelor’s Degree/Higher Diploma/Diploma

Baggage Handling training

World tracer Managements training

Instructional Techniques

Instructional Design Five(5) years in operations with three (3) years in supervisory role in baggagehandling

Additional Details        

Excellent communication,interpersonal and presentation skills

Leading self

Instructional design anddelivery skills

Motivational skills

Proficiency in officeproductivity skills

How To Apply

Interested and qualified candidates should make their applications to Kenya Airways via the link, Jobs at Kenya Airways

Kenya Airways is an equal opportunity employer.

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