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Job Description

PURPOSE:

The incumbent shall be responsible for analyzing and assessing the risk presented to the company through proposals submitted guided by the laid down underwriting guidelines.

PRIMARY RESPONSIBILITIES:

Evaluate risks proposed and prescribe rates and terms commensurate with level of risk before acceptance as per Underwriting guidelines;

Customers onboarding and registration in the system;

Intermediaries onboarding and registration in the system;

Ensure timely processing of renewal invitations;

Prepare and process debits/credits endorsements for renewals and new business;

Process renewal invitations guided by the claims experience;

Monthly Premium Reconciliation;

Process commission for agents and brokers;

Process and dispatch renewal notifications and endorsement on time;

Prepare and issue Policy documents and Renewal Endorsements;

Provide Group Life quotations to intermediaries and clients;

Process premium refunds to customers;

Respond and attend to customer enquiries;

Prompt handling and response to customer enquiries once received;

Processing of payments to Medical Service Providers;

Any other duties as may be assigned from time to time

Academic, Professional and Technical Competencies Required:

Essential Knowledge/Skills and Experience Required:

Up to (1) years’ relevant experience

Good analytical skills

Excellent communication and presentation skills

Problem solving skills

Excellent customer care skills

Desirable knowledge/skills and Experience Required:

Excellent interpersonal skills

Computer literate in MS Office and other office applications

Technical competence in insurance

Basic knowledge of regulations by AKI and IRA

Education    

Bachelor’s degree in Commerce or in a related field        

Professional Qualifications    

Progress towards IIK or ACII

How To Apply

Interested and qualified candidates should make their applications to CIC via the link https://cic.co.ke/careers/

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