Financial Services Associate (Machakos)

Date Posted: Feb. 7, 2022, 5:38 p.m.

Job Description

Role: Financial Services Associate

About you

You are responsible for the execution of Sokowatch’s Financial Services strategy in Kenya. You are the owner of the Sokowatch Financial Services product delivery targets including working capital financing, asset financing, insurance and other financial products to come.

You are charged with training, developing and retaining a world class financial services team delivering effective KYC, sales, credit administration and collections.

Reporting into: EA Financial Services Manager

Your Mission in our Vision

Financial services will be the biggest differentiating factor of Sokowatch from its competitors. By crafting a suite of services/financial products that not only meets the needs of our customers but also enhances their earnings potential, Sokowatch will become an indispensable long-term partner for our customers.

Our strategy is to provide a world class customer experience with regards to accessing basic financial services through effective education and signaling that allows our customers to graduate to more sophisticated financial products. In the long-run, these more sophisticated financial products will be the profit engine of the financial services business

 

Key Responsibilities;

Capacity to recruit & manage clients including KYC, usage, retention and repayment

Managing customers directly and in liaison with the sales team to ensure

Growth

Ensure they order the set number of SKUs and grow their SKUs per order

Ensure they grow Average Revenue Per User MoM

Ensure on-time repayment of credit with capacity to escalated collections

Daily follow up of overdue invoices through phone calls and field visitations

Developing Pay plans / Promise to Pay database with elaborate follow ups

Ensure a thorough KYC process by conducting a verification exercise for all new clients and capturing relevant information in systems for decision making

Conduct customer education to all new and existing clients to ensure adherence to Sokowatch credit terms and communicate any changes of policy

Handle all customer and agents complaints within the credit portfolio

Any other duties may be assigned

 

Qualifications

Diploma in a Business related course

Proven work experience in credit management

Good understanding of lending procedures & credit related laws

2-4 years of credit experience

Be willing to regularly travel to customer sites

Have considerable experience with customer negotiations

 

How To Apply

Interested and qualified candidates should apply to Sokowatch via the link https://sokowatch.breezy.hr/

Apply for this Job Now

Related Jobs

Senior ICT Officer( System Analyst)

The jobholder is responsible for providing corporate-wide support for implementation and optimization of policies, programs, projects and procedures for SAP Financials functional areas and processes while supporting system users and effecting enhancements to cater for additional or changing needs.

accounting & finance Nairobi, Kenya Apr/06/2022

ICT Officer

The jobholder is responsible for providing best fit technical solutions for ICT systems design, development, testing, documentation and implementation. S/he is also responsible for supporting systems’ users and effecting enhancements to the systems to cater for additional or changing needs

accounting & finance Nairobi, Kenya Apr/06/2022

Accountant

The job holder is responsible for budget and budgetary control; working capital management; investment of surplus funds; financial reporting; development and implementation of sound accounting and financial management systems; building capacity on financial management; preparation of periodic management accounts and other statutory financial reports.

accounting & finance Nairobi, Kenya Apr/06/2022

Senior Accountant

Ensuring Timely payments for goods and services and improved customer engagement and relationship as per contractual terms. Day to day management of the business areas as well as run the Finance office activities in a timely and efficient manner. In addition , efficient and effective operation of the fixed assets while ensuring that overall company financial records and reporting needs are met.

accounting & finance Nairobi, Kenya Apr/06/2022