Process Automation Engineer

Date Posted: Aug. 21, 2021, 10:48 a.m.

Job Description


We are pleased to announce the following Position in the Digital IT Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Description

This is an exciting opportunity for an experienced Process Engineer to evolve and expand as part of center of excellence specific to Robotic Automation within Safaricom PLC. Project assignments will be diverse, vary in complexity, and span multiple business areas.


Key Responsibilities

Assess and prioritize business process for Automation implementation that increase efficiency, improve effectiveness and reduce operational risk

Lead or support process engineering and analysis efforts to design new and improved business processes that can be enabled by Intelligent Automation

Lead functional assessment of an organization to identify automation opportunities within a business area

Conduct readiness of process for Process automation with high level benefit Analysis

Conduct feasibility analysis, complexity analysis for evaluating suitability for the process

Continually enhance full delivery pipeline through automation, expanded yet increasingly efficient test coverage, ultimately optimizing time-to-market and quality

Act as a Solutions Engineer, bridging engineering teams with our architectural teams as we improve our enterprise Robotic Process Automation (RPA), task automation, and task workflow software

Provide accurate and insightful assessments of current process performance including risks with actions to mitigate and/ or eliminate 

Create business case, staffing analysis and ROI analysis for the robotics automation

Be a conduit between Business and IT organization and work in an agile manner

Create and implement contingency plans and solutions for problems that arise

Coordinate and facilitate workshops with business to understand and create end to end process flows

Create communication and change management plans to prepare the business for the change

Oversee design reviews and frameworks.

Establish credibility and comfort with key stakeholders and customers by understanding business needs and clearly articulating vision, approach, assessment results and execution strategies

Continually improve skills and competencies by proactively participating in various internal and external training opportunities and stretch assignments



BSc. Computer Science/Software Engineering/IT.

Minimum of 5 years of experience in process design and translating process changes into a complete implementation strategy including aspects of change management and reinforcement

1+ of years of extensive experience in designing and implementing large scale process automation solutions using Robotics Process Automation, Workflow Automation Robotics Desktop Automation and/or other emerging automation technologies strongly preferred

UIPath experience is an advantage

Green belt Certified (Black Belt certification strongly preferred)

Proficient in developing cross organizational value streams, end to end workflows, scorecards and control mechanisms

Experience with continuous improvement methodologies such as Lean, Six Sigma, and Kaizen etc.

Experience in RPA process identification and implementation

Exposure to Machine learning and Smart Bots is an added advantage

Business analysis skill

Strong analytical and problem-solving skills

Excellent communication and presentation skills

Detail oriented, with proven time management and organization skill

Experience in working in a dynamic Agile project delivery environment preferred

Experience using code versioning & collaboration tools such as Git/SVN

Strong knowledge & experience using (CI/CD) such as Jenkins /drone/CycleCI

Experience in Unix/Linux/AIX Operating System and application security technologies (e.g. SSL)


How To Apply

Interested and qualified candidates should make their applications through Safaricom's portal Safaricom Careers

Apply for this Job Now

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