Analyst- Financial Services Assurance

Date Posted: March 31, 2022, 4:25 a.m.

Safaricom Kenya

Job Description


We are pleased to announce the following vacancy in Financial Services Assurance within Financial Services Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.


Detailed Description

Reporting to Senior Manager – Financial Services Assurance, The incumbent will assure Safaricom’s Financial services revenues through billing integrity  in order to ensure closure/mitigation of any possible leakages in line with revenue assurance policies.



Ensure that all M-PESA tariffs, ands, rating and billing systems are accurately set up and are aligned with the approved business rules to ensure minimal revenue loss.

Ensure completeness and accuracy of M-PESA balances through balance monitoring checks.

Ensure accuracy of the M-PESA E-value balances through reconciliations between the E-value and M-PESA trust account balance.

Provide assurance on M-PESA commissions and any other direct costs, through performing an end-to-end reconciliation of all commissions rolled up and paid both per agent and commission type.

Provide assurance on any M-PESA commission arbitrage and ensure accuracy in the computation of related clawback

Provide assurance on M-PESA archived funds following churned/ deleted customers.

Ensure all Financial Services products & promotion are assured through conducting comprehensive risk assessments

Provide Revenue Assurance support for M-PESA related system upgrades/expansions

Continuously review the operating environment within M-PESA to identify new and emerging risks and advise the organization on the various means to mitigate the identified risks.



A graduate with a degree in Computer Science, IT.

Professional certification in Oracle, unix/linux, risk management and information systems

Relevant post-graduate education is an added advantage

Professional certification in Auditing, Accounting, Risk Management or Information systems is an added advantage.

Have at least 2 years’ experience in Risk Management, Strategy Planning & management of business process improvement at a senior level

Prior experience in formulation & implementing commercial & mobile fraud prevention processes, detection, and investigation models

Ability to analyze significant amounts of data and information and distill it to the key points that help senior management analyze risk in a given situation.

Have strong analytical skills

Highly developed interpersonal and communication skills

High level experience and skills working with stakeholders

Last Date to Apply: Apr 6, 2022

How To Apply

Interested and qualified candidates should make their applications through Safaricom's portal Safaricom Careers

Apply for this Job Now

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