Collection Manager

Date Posted: Dec. 17, 2022, 7:04 a.m.

Old Mutual

Job Description

Job Description

  • This role is accountable to manage all preventative and arrears management functions within the Branch Network for a period of between 6-12 months
  • Joint responsibility with the Regional Collections Manager and Area Manager for the Collection and Book performance of the area and region
  • Implementation and Management of Collection strategy with RCM and AM. 
  • Coaching (Behavioural) and Training (Technical) Collections Coach, BM¿s and AM¿s. 
  • Specific focus and Hands on approach All ICU, Relegation, Nursery and BSP branch focus areas.  
  • Branch, Area and Employer visits. 
  • Diary Management of the Collection Coach aligned to area and region. 
  • Focus on poor performing branches and FCs Roll rate specific Active to Legal. 
  • Quality assessments on work done by Collection Coach. 
  • Reports and trend analysis. 
  • Specific focus areas: FPDs, FIMs, Arrears vs Payment Recency, specific trend per area/region (DR).

How To Apply

Interested and qualified candidates should submit their applications to Old Mutual via their career portal using the link Old Mutual Careers

Apply for this Job Now

Related Jobs

Absa Bank Limited

Actuarial Technician/Underwriter

Absa Bank Limited careers, Absa Bank Limited salaries. 2023 Job vacancies at Absa Bank Limited for Actuarial Technician/Underwriter in Kenya. Apply today.

banking & insurance Nairobi, Kenya Feb/07/2023
ICEA Lion Group

Portfolio Administration Officer

ICEA Lion Group careers, ICEA Lion Group salaries. 2023 Job vacancies at ICEA Lion Group for Portfolio Administration Officer in Kenya. Apply today.

banking & insurance Nairobi, Kenya Feb/06/2023
Old Mutual

Assistant Fund Administrator

Old Mutual careers, Old Mutual salaries. 2023 Job vacancies at Old Mutual for Assistant Fund Administrator in Kenya. Apply today.

banking & insurance Nairobi, Kenya Feb/02/2023
Britam

Provider Associate

Britam careers, Britam salaries. 2023 Job vacancies at Britam for Provider Associate in Kenya. Apply today.

banking & insurance Nairobi, Kenya Feb/02/2023