Hardware Support Engineer

Date Posted: Oct. 28, 2022, 10:47 a.m.

KOKO Networks

Job Description

What you will do

  • Test management. Track what has been tested on what revisions, what tests are needed for each milestone, and arrange the resources to complete testing for upcoming milestones
  • Evaluate new product concepts from a quality perspective, and define the scope of required testing/QA activities
  • Plan and execute functional, non-functional, and acceptance tests during new product development
  • Work closely with other teams in Engineering, Product and Operational Support to ensure a collaborative approach to product quality
  • Develop your own areas of technical expertise, and share this knowledge with the rest of the QA team
  • Support our operational teams with testing for maintenance updates, as well as ensuring on-going compatibility with third party software and hardware releases
  • Be data driven. Use data to inform your actions as well as to help and guide other teams
  • Automate, optimise and continuously improve. Enable the organization to scale through smart use of technology and refinement of the support functions processes
  • Perform lab and field testing in root cause analysis and solution testing scenarios
  • Help build the engineering culture at KOKO, support your fellow engineers and infuse engineering excellence into the team

What you will bring to KOKO

  • A degree in one of mechanical or electronics or embedded software engineer areas
  • 3+ years professional experience in a QA role working with hardware at scale
  • Ability to set up and use automated testing tools and frameworks to test IoT devices
  • Experienced in testing IoT and/or embedded systems, motors / pump control
  • Able to write test scripts in C/C++ or Python and manage custom test fixtures
  • Write and deliver detailed test plans, strategies, checklists and results
  • Knowledge of different test methods (unit, integration, system)
  • Ability to work out of your comfort zone
  • Willingness to learn new techniques and teach them
  • Clear communicator who is used to translating business needs into testing requirements in close collaboration with stakeholders
  • Empathy for your colleagues and your internal customers, encouraging team members to think creatively while knowing where to intervene to tackle tough problems and navigate conflicts

How To Apply

Interested and qualified candidates should apply through Koko Network's career portal via the link https://jobs.lever.co/kokonetworks

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