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Job Description

Brief Description

Reporting to the DIT Operations Manager, the position holder will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, security and capacity planning.

 

Key Responsibilities

Building software to help operations and support teams. This entails proactively building and implementing services, including end to ed monitoring, scripting and automation, modern tooling and maintenance software

Providing software-related operations support, including managing level two and level three incident and problem management

Creating prototypes, designing and building modules and solutions in an iterative agile cycle, develop, maintain, and optimize the business outcome

Estimating user and technical stories, designing and developing code, writing and executing unit and integration tests, and supporting testing of deliverables against user and technical story acceptance tests

Performing peer reviews, collaborating with architects and other developers to produce “just enough” design, and ensuring that enough technical documentation and training is provided for reference and operational support

Documenting “tribal” knowledge and constant upkeep of the playbooks and runbooks to ensure teams get the information they need right when they need it.

Managing technical debt as part of daily activities

Developing and executing automation scripts and maintenance jobs

Conducting peer reviews and maintaining coding standards

Managing incidents as level two and level three support

Managing problems as level two and level three support

Estimating user and technical stories to help inform and prioritize backlog

Designing modules according to user stories, UX/UI designs, and technical stories

Developing solutions according to module designs and deploy using delivery pipeline

Developing and execute unit and integration tests; support testing against user and technical story acceptance tests

Reviewing design and architecture to guarantee service availability, performance, and resilience

 

Qualifications

Master’s or bachelor’s degree in Computer Science, Information Systems, Business Administration, or another related field

Three to five years of work experience in programming and /or systems analysis applying agile frameworks

Experience working with agile methodologies, such as Scrum, Kanban, XP, LSD, and FDD

Experience working with multiple programming and markup languages, such as Android, IoS, HTML, CSS, JavaScript, Java, Ruby, SQL, XML, JSON, YAML, and Python, and paradigms such as object-oriented-, even-driven-, procedural-, functional-, and declarative programming

Strong knowledge of software architecture principles

Experience working in cloud-native environments

Professional experience and knowledge of the Telecommunications industry preferred

Certified Scrum Developer (CSD) preferred

Competency in UX/UI principles and practices preferred

 

How To Apply

Interested and qualified candidates should make their applications through Safaricom's portal Safaricom Careers

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