Loans /Debt Collection Officer

Date Posted: July 8, 2021, 10:18 a.m.

Job Description

Our client, a leading urban Sacco based in Nairobi is seeking for qualified, experienced and highly motivated individuals to fill this position.

 

Core Responsibilities

Prepare reports and make recommendations on outstanding loans for further decision making.

Maintain an updated register on loan related insurance claims and ensure prompt reimbursement.

Monitor debt collection response cycles and contacts as well as credit control performance.

Report and monitor all risks associated with loan recovery.

Ensure collection portfolio remains within accepted limits by monitoring accounts on daily basis and appropriate actions taken.

Investigate and resolve any customer cases queries and complaints. 

Regularly review non-performing loans and initiates recovery plans.

Ensure loan repayments and submit reports about the same.

Review cases already handed over to Credit Board for review.

Compile all required periodic loan recovery reports.

Compile and submit CRB Reports.

 

Skills 

Good analytical, communication and interpersonal skills.

High degree of integrity.

Outstanding organizational and time-management abilities

Problem-solving and decision-making aptitude

 

Qualifications

Diploma in Cooperative Management or a related field, 

Bachelor’s degree or professional qualifications in a related field will be an added advantage.

Minimum holder of grade C+ in KCSE.

Ability to use the computer efficiently.

Valid Certificate of good conduct.

 

How To Apply

Interested and qualified candidates should make their applications via Co-operative bank's career portl using the link https://www.co-opbank.co.ke/careers/co-op-consultancy

Apply for this Job Now

Related Jobs

Customer Service Officer - Mombasa

The incumbent will be responsible for enforcing underwriting controls in the branch including on-barding, certificates, booking of business, documentation, Implementing underwriting guidelines, processes and procedures to ensure quality underwriting and business, ensuring profitability of the branch through quality control and on-boarding, ensuring quality documentation, timely turn around and maintaining excellent customer service and retention support.

banking & insurance Nairobi, Kenya Mar/31/2022

Senior Supervisor Business Development – Corporate Public

The job holder will be responsible for meeting production targets, both new and renewal by generating new and maintaining business from all channels in all the regions.

banking & insurance Nairobi, Kenya Mar/19/2022

Business Development Officer-Health

This position is responsible for meeting healthcare business corporate production target, both new and renewal by generating business directly and from intermediaries and supporting the section with the required documentation

banking & insurance Nairobi, Kenya Mar/19/2022

Branch Manager

JOB PURPOSE Ensuring overall Branch Management, Staff Management, Business Growth and Development and Operational Excellence. This role also develops and implements business strategies to deliver performance and growth targets as well as maintain good business environment.

banking & insurance Nairobi, Kenya Feb/28/2022