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Job Description

Primary Purpose:

The program monitor develops and administers plans to ensure that the RSC Program complies with established rules, regulations and policies. Serves as a subject matter expert on programs work. The program monitor also conducts first-hand observation of USRAP activities.

Essential Duties:

• Conducts on-site monitoring on the programmatic and technical aspects of the cooperative agreement
• Conducts interviews with onsite staff, beneficiaries and other stakeholders about program administration, operations, quality of service and program outcomes
• Assesses quality of work processes and output via in-person observation, remote observation, and desk review of processes
• Reviews program data including beneficiary documentation, processing questionnaires and client case files to ensure adherence with donor requirements
• Advises programming leadership and senior management of findings
• Maintains a historical record of all notes/documents/records of monitoring trips
• Provides technical support as required
• Provides training and guidance on selected monitoring and evaluation activities as required.
• Contributes to the development and writing of M&E analysis report
• Participates in and contributes to additional duties as required

Qualifications: 

Experience: 

• Four (4) years total work experience required
• Demonstrated programme assessment experience preferred
• Previous quality assurance experience preferred
• Previous USRAP experience preferred

Skills: 

• Excellent communication skills both written and verbal
• High attention to detail
• Additional language skills preferred
• Exceptional analytical skills

Education & Certifications: 

• Bachelor’s degree or four (4) years’ experience in a similar field is required

Abilities: 

• Manage large and diverse workload under pressure with competing priorities.
• Maintain the integrity of official records;  
• Analyse and solve complex problems and make sound decisions;  
• Work with minimal supervision
• Maintain a high performance standard with attention to detail;  
• Work independently and contribute to overall operations of RSC Africa;  
• Actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP).

How To Apply

Interested and qualified candidates should make their applications to Church World Service via their career portal using the link Jobs at Church World Service

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