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Job Description

Job Purpose

The jobholder will be responsible for providing business analysis, project coordination and reporting pertaining to international insurance business to support management decision-making.

Key Responsibilities

• Support the Director International Business to achieve strategy alignment for the country businesses by liaising with country businesses (international insurance) in the evaluation and analysis of their business needs.
• Gather detailed information on the operating environment to assist the Director International Business in providing strategic direction on matters relating new investments and business opportunities for the country businesses.
• Routinely communicate country specific and international insurance consolidated financial and operational performance trends using appropriate metrics and suggest key actions and strategic implications to the Director International Business.
• Provide segment profitability analysis of International Business (e.g. revenues, claims ratio etc.).
• Undertake statistical trend analysis on revenues and projections, probabilities, and risk assessment for international insurance business.
• Assist in the Director International Insurance in the preparation of management reports and presentations for senior leadership meetings and various strategic committees of Britam.
• Supports the planning process for international insurance business by assisting in the development of models, frameworks and templates and assisting with the analysis.
• Support the implementation of I.T initiatives across the regional BUs.
• Coordinate requests from the regions to group functions (and vice versa) and ensure timely delivery.
• Ensure customer satisfaction survey recommendations are implemented, track customer satisfaction & growth per country.
• Support regional expansion activities.
• Perform any other duties as may be assigned from time to time.

Key Performance Measures

As described in your Personal Score Card.

Knowledge, Experience And Qualifications Required

• Bachelor’s degree in Business, Economics, Strategic Management or related field.
• 4-6 years’ experience in business planning and strategic analysis implementation and review.
• Strategic analysis using all or the following various methods: Value Chain Analysis, Results Based Management, Scenario Planning and Sensitivity Analysis Logical framework analysis, Pestel analysis, SWOT analysis, Cost benefit analysis.
• Systems thinking – ability to see linkages and dependencies of strategy and processes on inter-departmental activities and units.
• Performance management- assisting to track corporate performance management outputs.
• Risk Management-experience in identifying departmental risks.
• Analytical –highly analytical and ability to challenge status quo based on quantitative facts and impacts.
• Report writing-ability to develop strategic reports.
• Communication skills.

Leadership category responsibility framework (Core Competencies).

Emerging Leaders In Britam Need To

• Present and Communicate Information - Speaks fluently; expresses opinions, information and key points of an argument clearly; presents effectively; responds quickly to others ‘reactions and feedback during conversations; projects credibility.
• Work with People - Shows respect for the views and contributions of team members; shows empathy; listens, supports and cares for others; consults others and pro-actively shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
• Adhere to Principles and Values - Upholds and encourages ethical behavior and departmental values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organizational values during every day interactions.
• Analyze - Analyses numerical data and all other sources of information, breaking them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgments from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system / process / problem.
• Plan and Organize - Adheres to and monitors clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
• Deliver Results and Meet Customer Expectations - Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic methodical and orderly way; consistently achieves projects goals.
• Decide and Initiate Action - Takes responsibility for own, as well as subordinates’ actions and projects; takes initiative and works under own direction; initiates and generates activity; introduces improvements into work processes; handles problems with minimal guidance.
• Lead and Supervise - Provides subordinates with a clear direction; motivates and empowers others; provides subordinates with the relevant coaching; creates a positive climate that fosters learning and development; identifies high potential talent; sets and articulates the departmental vision and values through own personal behavior; sets appropriate standards of behavior.
• Formulate Strategies and Concepts - Works strategically to realize personal goals; understands and effectively communicates the departmental strategy; translates the departmental strategy and vision into operational responsibilities; takes into consideration departmental strategy during all tasks; takes account of a wide range of issues across, and related to current role.
• Apply Expertise and Technology - Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organizational departments and functions.
• Follow Instructions and Procedures - Challenges authority only when appropriate; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates a commitment to the organization; complies with legal obligations and safety requirements of the role.
• Adapt and Responding to change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences.

How To Apply

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