Purpose
Responsible for maintenance of client data to ensure timely creation, purchase, receipting, withdrawal, and reconciliation of clients’ accounts on a daily basis.
Primary Responsibilities
Responsible for withdraw, redemption of units and reconciliation of client accounts on a daily basis;
Contact customers to verify their withdrawal requests;
Confirm client bank details, balances and prepare payment schedule;
Liaise with custodians for resolution of reconciliation issues;
Distribute income for the various funds at different periods;
End of day process for purposes of generating pricing;
Prepare weekly and monthly production reports;
Dispatch of client statements;
Participate and attend scheduled trustee meetings;
Generate commission monthly statements for review and approval;
Log of client complaints for onward resolution;
Prepare and dispatch instructions to the custodians;
Contact and respond customers to their requests
PERSON SPECIFICATION
Academic Qualification
Bachelor’s Degree in relevant business field
Professional Qualification
Progress towards relevant professional field (Added advantage)
Experience
Up to two (2) years’ relevant experience.
Skills and Competencies
MS Suite
Strong interpersonal skills.
Excellent written and oral communication abilities.
Time management and multi-tasking skills.
Excellent attention to detail.
Ability to exercise prudent judgment.
Ability to organize, multitask, prioritize, and work under pressure
Proactive and able to work with minimal supervision
Interested and qualified candidates should submit their applications to Old Mutual via their career portal using the link Old Mutual Careers
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