Job Description

KEY PRIMARY RESPONSIBILITIES

Checking policy documents and endorsements in line with the company’s underwriting manual;

Identifying and referring insurance risks that require reinsurance arrangements ;

Addressing enquiries and feedback from clients within the timelines stipulated in the service charter and/or SLAs signed with respective clients;

Observing strict adherence to cash and carry rule and/or company credit control policy and escalating exceptions;

Addressing reconciliation issues in liaison with the finance department and following on claims

Responding to internal and external audit queries and implementation of recommendations;

Preparing quotations, policy documents, issue certificates and cover notes;

Sending renewal notices to clients and advise on changes in policy if any;

Complying with statutory, regulatory and internal control processes at the business units;

Responsible for timely renewal invitations as per the SLA;

Developing departmental budget and business plans to achieve the set company targets;

Participating in company CSR and brand building activities in liaison with other departments;

Training, coaching and mentoring staff in order to improve performance and cohesion within the department;

Implementing interdepartmental SLA in liaison with other departmental heads;

Participating in departmental meetings, projects and committees as assigned.

 

 

ACADEMIC QUALIFICATIONS

Bachelor’s degree in Actuarial Science or an equivalent.

 

JOB SKILLS AND REQUIREMENTS

Leadership skills 

Teamwork skills

Interpersonal and Communication skills

Analytical skills

 

PROFESSIONAL QUALIFICATIONS

ACII/Diploma in Insurance

 

EXPERIENCE

At least 4 years relevant experience 

 

How To Apply

Interested and qualified candidates should send their applications to [email protected] and [email protected] for Software Development role

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