Group/Credit Life Administrator

Date Posted: Oct. 13, 2022, 9:24 a.m.

APA Life Assurance

Job Description

KEY PRIMARY RESPONSIBILITIES

  • Preparing Policy documents, certificates, endorsements, and other official company documents in line with the company’s underwriting manual
  • Authorize debit notes, certificates, and endorsements as per the authorization framework
  • Address inquiries and feedback from clients within the timeline stipulated in the service charter/and or SLAs signed with respective clients
  • Observe strict adherence to cash and carry rule and/or company credit control policy and escalate exceptions
  • Address reconciliation issues in liaison with the finance department and the client/intermediary
  • Responding to internal and external audit queries and implementing recommendations
  • Comply with statutory, regulatory, and internal control processes at the business units
  • Responsible for timely renewal invitations, processing of payments, and renewal confirmation as per company guidelines
  • Maintaining accurate records in the EDMS and confidential maintenance of medical examination reports and up-to-date records on follow-up of medical requisitions, premiums, PIN numbers, and renewal confirmations as per the set timelines
  • Participating in company CSR and brand-building activities in liaison with other departments
  • Identify and prepare commission statements on a weekly basis
  • Retention of the existing business and new business

ACADEMIC QUALIFICATIONS

  • Bachelor’s degree in Insurance/Actuarial Science or an equivalent

JOB SKILLS AND REQUIREMENTS

  • Interpersonal and Communication skills
  • Time management skills
  • Good negotiation skills

PROFESSIONAL QUALIFICATIONS

  • Progress in IIK Diploma or CII Diploma

EXPERIENCE

  • At least 3 years of relevant experience
  • Experience in Pension business administration is an added advantage

How To Apply

Interested and qualified candidates should send their applications to [email protected] and [email protected] for Software Development role

Apply for this Job Now

Related Jobs

Absa Bank Limited

Head of Channels

Absa Bank Limited careers, Absa Bank Limited salaries. 2024 Job vacancies at Absa Bank Limited for Head of Channels in Kenya. Apply today.

banking & insurance Nairobi, Kenya Jan/17/2024
Old Mutual

Medical Claims Vetter

Old Mutual careers, Old Mutual salaries. 2024 Job vacancies at Old Mutual for Medical Claims Vetter in Kenya. Apply today.

banking & insurance Nairobi, Kenya Jan/09/2024
Old Mutual

Collections Manager

Old Mutual careers, Old Mutual salaries. 2024 Job vacancies at Old Mutual for Collections Manager in Kenya. Apply today.

banking & insurance Nairobi, Kenya Jan/08/2024
APA Life Assurance

Business Development Officer

APA Life Assurance careers, APA Life Assurance salaries. 2023 Job vacancies at APA Life Assurance for Business Development Officer in Kenya. Apply today.

banking & insurance Nairobi, Kenya Nov/30/2023