Regional County Manager at Telkom Kenya

Date Posted: Nov. 20, 2020, 2:59 a.m.

Job Description

Role Purpose:  

The job holder will be required to implement and drive the sales strategy and action plans for the sales and distribution of Telkom product and services for Enterprise customers within a specified region.  Furthermore, she/he must facilitate and enable the meeting of sales targets and revenue margins across the customer network within the region and also manage, coach and guide the sales team in the region in terms of execution and implementation of Telkom Enterprise sales strategy for the region and ensure compliance with Telkom’s policies, practices and procedures.

Key Duties and Responsibilities

Effectively manage the budget of the sales team within the region and ensure sales are done cost effectively

Contribute to the cost savings target of the business

Forecast and achieve sales for the relevant market segments within the region

Monitor and measure the profitability levels of customers within the region

Build and maintain relationships with key customers and facilitate the continuous growth of the customer base within the region

Determine required solution for the customer with a focus on cross- and up selling of products and services

Ensure the accuracy of the first bill as per the signed agreement

Ensure the effective management of the customer account and timeous problem solving

Analyze business and market information to inform sales decisions and to educate the sales team within the region

Conduct analysis of customer, partners and sales metrics, costs and categories to inform business decisions

Compile action plans to grow specific product and service categories within the region

Ensure the delivery of expected sales delivery and performance of the sales team within the region

Communicate changes in processes, product or services changes, promotions and launches timeously to the sales team within the region

Facilitate and maintain the development of communication channels on all levels to prevent breakdown in information flow

Plan and execute product events and animations with Product service providers for the region

Continuously ensure alignment with marketing, branding and communications procedures

Ensure adheres to policies and procedures to support governance and controls

Provide regular feedback concerning the performance of sales team and customer base against set KPIs, identify non-performers and ensure appropriate action are taken

Conduct training needs analysis for sales team and the customers as well as support the implementation of training interventions (brand promotion, product knowledge, negotiation skills etc.)

Embark on a continuous learning drive to stay abreast with best practice in Telecoms and related industries

Ensure a thorough understanding of the Telkom products and services, policies and procedures to ensure a consistent delivery of sales and sales message to all customers

 

Academic Background and Professional Knowledge

Master’s Degree is desirable

Bachelor’s Degree in Sales & Marketing or Business Administration or IT with strong Bias in Sales.

Professional Sales training will be a strong advantage

Must have at least 5 years working experience in sales and distribution in Telco or FMCG Industry; of which 2-3 Years must be in leading a sales team in sales and growth and revenue generation.

 

Here are the Skills we are looking for

Business Acumen to assess the commercial  viability of new business/  financial opportunities,  proactively look for  breakthrough opportunities  that will dramatically  generate new  and  seizes opportunities to build  revenues and maximize  profitability.

Previous experience of working with dealers and partners is an added advantage.

Excellent knowledge of Telkom products and services.

Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills.

Proactive, confident, energetic and takes an active interest in  developing others by creating  opportunities for capability building  at the unit, able to work under pressure with a positive attitude and use good organization skills.

 

How To Apply

Interested and qualified candidates shoul apply to Telkom via the link https://www.telkom.co.ke/regional-county-manager

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