Process and Quality Engineer at Toyota

Date Posted: Oct. 22, 2020, 2:28 a.m.

Job Description

Reports to: General Manager

Work Station: Head Office

Direct Reports: PDI Coordinator, Quality Inspector

Indirect Reports: N/A

Job Purpose: This position is responsible for the provision of technical support to assembly plants and quality management of new vehicle processes

 

Main Responsibilities of the Job

Managerial Responsibilities

Supervise and monitor the quality of all vehicles before delivery to the customer to enhance customer satisfaction

KD project preparation support from process and equipment planning, design, fabrication to installation and trial production of Vehicles

 

Operational Responsibilities

Inspect and check the quality of buses and trucks during and after fabrication in accordance with manufacturer, NTSA, and KEBS guidelines

Supervise bodybuilding to ensure the shortest lead times are taken in order to improve customer satisfaction on service delivery.

Carry out a monthly evaluation and grading of existing bodybuilders to keep them in check.

Approve payments for bodybuilders after delivery of units to TKEN, to ensure payments are only done for quality services delivered

Develop weekly status reports for various units at bodybuilding to assist manage the delivery times as well as performance.

Resolve customer complaints on body-related issues to enhance customer satisfaction and retention.

Support manufacturing capability improvement at the assembly plants.

Collaborate with Sales & Marketing group to ensure on-going production schedules meet short-term vehicle orders and longer-term customer demand requirements.

 

Knowledge, Skills, and Experience

A minimum level of academic and professional qualification required to perform effectively in the role

A minimum of Degree in Automobile, Mechanical Engineering, or related field from a recognized institution.

Auto CAD certification

A minimum level of experience required to perform effectively in the role

6 years of relevant experience from a recognized organization.

Working Relationships

 

Internal customers

General Manager

Sales Managers

Aftersales Managers

Sales Team

Aftersales Team

Finance department

Human Resource Department

Logistics Team

 

External Customers

Customers

Dealers

Body Builders

NTSA inspectorate

Service providers (Airband, K & N, G4S and Infama)

Special Product developers (Pipeman)

KEBS

Manufacturers

Competencies

 

Technical

Computer Literacy

Automotive Technical knowledge

Toyota facility guidelines & management

Knowledge on the current telematics as provided in the market

 

Functional

Report writing skills

Presentation skills

Communication skills

 

Behavioral

Innovation – Ability to come up with new and better ways of working to improve efficiency and effectiveness

Time management – Ability to use time effectively and efficiently

Interpersonal skills – Ability to build rapport and constructive and effective relationships with colleagues and customers

Customer focus – Establishes and maintains effective relationship with both internal and external customers, to gain their trust and respect

Ethics and values – Adheres to an appropriate and effective set of core values and beliefs, and in alignment with the TKEN values

Integrity and trust – Trusted individuals who can present the unvarnished truth in an appropriate and helpful manner, keeps confidence, admits mistakes, doesn’t misrepresent themselves for personal 

How To Apply

If you meet the requirements, kindly forward your application enclosing a detailed word version of your curriculum vitae together with a cover letter by 25th October 2020 to [email protected]

Please indicate Process & Quality Engineer as the header of your email.

We are an equal opportunity employer.

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