Maintain the debtor’s book to ensure that the debt status is accurate and latest.
Monitor slow moving accounts to identify delinquent debts and take necessary action to recover the debts.
Collect outstanding debts from clients and achieve collection targets.
Conduct field visits to clients to collect outstanding debts where necessary.
Contact debtors and implement payment schedules and terms.
Assist the company to take legal action against defaulters.
Prepare daily, weekly and monthly collection reports against target and share with the management team.
Support reconciliation of consignment stock.
Enforce and support in updating of credit control procedures and policies, in collaboration with sales, finance and other team members that ensure timely payments while maintaining a high level of customer retention.
Report any payment issues to management or the appropriate team. .
Requirements (Attach proof of this with CV or cover letter)
At least 2 years’ experience in debt collection or credit control.
Proven collection success
Positive history with protocols and procedures such as reporting, participation in team activities, engagement with teams and management.
Collections experience in the publishing or educational sector is an added advantage.