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Job Description

Title: Workshop Controller – Automotive Service Centre,

Industry: Automotive,

Location: Nairobi,

Gross Salary: Competitive,

Our client is an automotive service center start up. They seek to hire an experienced and organized Workshop Controller who will be tasked with ensuring seamless service to clients while ensuring compliance to company service charter

Key Responsibilities

Ensuring quality control in the workshop.

Ensure repair parts are correctly ordered.

Conduct audits on the workshop team’s work and general compliance.

Ensuring the correct health and safety standards/procedures.

Providing estimates for servicing and repairs and setting timescales

Accurately recording technician time and writing technical reports and recommendations.

Assisting technicians with technical challenges to identify solutions

Ensuring warranty standards are adhered to.

Liaising with other departments with regards to parts and any other queries as the workshop representative.

Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind.

Ensuring that all work complies with health and safety and manufacturer policy, as well as company standards.

 

Qualifications and Requirements

Degree or Higher Diploma in Automotive Engineering

Minimum of 3 years’ experience in a similar role or as an Automotive Workshop technician

Organizational skills and Attention to detail

Ability to communicate well with customers and colleagues across different departments, both face-to-face and via email

Problem solving and decision making

Motivated and able to motivate others

Leadership and ability to delegate

Ability to work under pressure

How To Apply

If you are up to the challenge, possess the necessary qualification and experience; kindly send your CV only quoting the job title on the email subject to [email protected] or [email protected]

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