Telesales Representative

Date Posted: June 28, 2021, 9:47 a.m.

Job Description

Title: Telesales Representative – International Education,

Location: Nairobi,

Gross Salary:  Competitive,

Our client is an International company that works with Educational Institutions providing effective services to students pursuing vocational & higher education abroad with specific focus on Australian institutions.  They seek to hire an experienced and result-oriented Sales Representative who will be responsible for marketing and signing up and offering support to students who seek to pursue studies abroad.

 

Responsibilities

Contact potential or existing customers to inform them about the company services and products

Assessing candidates and their suitability to study overseas.

Respond to client enquiries on the different training programs

Answer client questions about services offered and availability.

Ask questions to understand customer requirements.

Enter and update customer information in the database

Handle grievances to preserve the company’s reputation

Engage customers by finding their needs and resolve any complaints that a customer may have.

 

Qualifications & Experience 

Bachelor’s degree in Business Administration or related field

At least 2 years’ experience in Sales and the International Education Industry.

Experience working within International Education industry.

Understanding of the process, requirements and procedures that prospective international students must adhere to qualify studying overseas.

Proven track record of successfully meeting sales quotas.

Working knowledge of relevant computer applications and telephone systems

Excellent communication and presentation skills

Proficient in English both written and spoken

Skilled in negotiation and dealing with complaints

Persistent and results-oriented

Patient and able to handle customer rejection

 

How To Apply

If you are up to the challenge, possess the necessary qualification and experience; kindly send your CV only quoting the job title on the email subject to [email protected] or [email protected]

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